November 17, 2029—TEL-U Mobile said today that network disruptions yesterday led to inoperable augmented reality service, leaving millions of customers to walk or drive around with no information about what they were seeing.
The outage began about 2:16 p.m. ET yesterday and lasted until early this morning, affecting customers across the country, a TEL-U spokesman said. The company says a software error led to the disruption.
TEL-U customers complained that they felt virtually crippled without the augmented reality (AR) data that tell them everything from the source of the beans used in their Starbucks coffee to the marital status of a person passing them on the street. The incident underscored Americans’ deepening dependence on AR -powered eyeglasses and contact lenses to get through the day.
TEL-U advertises its AR network and eyewear as the most sophisticated in the nation. The company boasts more than 7 million subscribers.
The company yesterday was deluged with calls from angry customers. Diners complained that they had no data to determine whether a restaurant they were considering patronizing had any health-code violations. Consumers complained that the outage hampered their everyday search for the latest fashions.
“I was walking down Park Avenue and noticed this woman wearing a gorgeous cashmere coat,” Manhattan resident Pru Tenchus said. “I wanted to know where she bought it and how much she paid for it, but the data didn’t pop up on my AR sunglasses. This was highly inconvenient.”
Pedestrians griped that they had no information about the criminal history, political affiliation or religion of people they passed on the street.
“I started chatting with a very nice man in line with me at the deli near by office,” said Chicago resident Sue Spiches. “I was waiting for information about him to pop up on my contact lenses, but it never came. For all I know, he was a registered sex offender or a Mormon.”
For other customers, the outage merely hampered their personal lives a bit.
“I was sitting at a coffee shop and was attracted to a woman sitting at the table next to me,” said Greg Aryus, a longtime TEL-U subscriber. “But I’m a conservative guy. I like old-fashioned girls, and without the AR network functioning, I had no information on whether she was a member of a NOW or a regular contributor to Emily’s List. Unaugmented reality bites.”
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